General support

Account issues, bugs, feature requests, feedback. We aim to respond within 48 hours.

support@turfandardor.com

Safety & trust

Report harassment, abuse, fake profiles, or any concern about another user's behavior.

safety@turfandardor.com

Privacy & data

Request your data, delete your account, ask about how we use your information.

privacy@turfandardor.com

Frequently asked questions

Where can I get Turf & Ardor?

Turf & Ardor is live now on the App Store and Google Play. Search "Turf & Ardor" on your device, or find the download links at turfandardor.com.

Is the app free?

Turf & Ardor is free to download, and core features — building your profile, discovering fans, matching, and chatting — are free to use. We also offer an optional premium subscription (Fanatic) that unlocks extras like seeing who liked you, more roses, and a weekly Boost. You can use the app fully without ever paying.

How does matching work?

You build a profile with the teams and sports you follow, along with your basics. In Discover, you can filter by nationality, age, and gender to find fans near you who match your vibe. When you both like each other, it's a match — and you can start chatting and making plans.

How do I delete my account?

Inside the app: Settings → Account → Delete account. This permanently removes your profile, photos, and chat history within 30 days. Some account-level data (email hash, billing records) may be retained up to 90 days for fraud prevention.

If you can't access the app, email privacy@turfandardor.com with the email address on your account and we'll handle it.

How do I report a user?

From within any conversation or profile, tap the menu (•••) and select "Report user." Choose a reason (harassment, fake profile, inappropriate content, etc.) and add details if helpful.

For urgent safety concerns or to report someone outside the app, email safety@turfandardor.com immediately.

What is photo verification?

Verification confirms you're a real person. You take a quick selfie inside the app, we compare it to your profile photos, and award you a verification badge once approved. Other users can see this badge on your profile — it builds trust.

Your verification selfie is stored encrypted and is never shown to other users.

Why was my account suspended?

Accounts are suspended for violations of our Terms of Service: harassment, sexual content, spam, fake profiles, scams, or attempts to bypass safety features. If you believe your account was suspended in error, email support@turfandardor.com with the email address on your account.

What devices does the app support?

Turf & Ardor is available on iOS (iPhone and iPad) via the App Store and on Android via Google Play.

Why do I need to be 18+?

Turf & Ardor is a dating and meetup app. We strictly enforce an 18-and-over policy through DOB verification at signup. If you're under 18 and somehow got through, please don't use the app — and if you suspect someone else is underage, report it to safety@turfandardor.com.

Will my exact location be shared?

No. We use only approximate location (your city or general area) to suggest matches nearby. Other users never see your precise location. You control location sharing in your device settings — you can turn it off entirely if you prefer.

Stay safe out there.

Most people on Turf & Ardor are exactly who they say they are — fans looking to connect and make plans. But common-sense rules still apply.